Shipping and Delivery FAQs - Covid 19
When will my product ship?
In stock products usually ship within 48 hours of receiving the order while custom order products can take from one to three weeks depending on the order while fabric bolts can take up to 6 weeks for delivery.
How will my order be shipped?
We ship with Canada Post
How much will shipping Cost?
We offer free standard shipping in Canada on orders of $100 or more and flat rate shipping $15.00 for orders under $100 in Canada. For our US customers we offer free shipping on orders over $150 and $18.00 flat rate shipping on order under $150.00 If you would like your shipment to arrive sooner we offer expedited parcel service for a fee. You can choose your shipping method at the checkout.
Can I pick up my order?
During this Covid 19 Crisis we are doing everything we can to protect our customers by suspending our pick up option and providing a delivery service for our customers who are located in the Windsor, Ontario and Essex County location. If your total order is $50 and up this service is free. If your order is under $50 we will have to charge a $3.00 delivery charge to cover our costs. Our Deliveries go out on Tuesdays and Thursdays. Please make sure your order is in by 12:00 pm on the scheduled delivery day or you will have to wait until the next delivery day to receive your order. If you have any questions please contact us. Please note that orders will be dropped off at your door without need for contact.