Pre-Order FAQ
Why pre-order fabric?
Most fabric collections have a limited quantity of prints and once they are sold they are no longer available for order. When you pre-order you are reserving your fabric. You receive the fabric as it is released from the manufacturer and you receive a 15% discount on that new fabric.
How does Pre-Order Work?
All pre-orders are paid upfront to secure your fabric reservation. We do not charge pre-order fees. As a matter of fact we discount pre-ordered fabric by 15%.
Can I cancel my pre-order?
Our pre-order items are ordered directly from our distributor who charge us cancellation fees, restock fees and penalty fees for canceled orders. This is why we cannot allow cancellations on pre-orders.
How will my pre-order ship?
Pre-orders are shipped as they arrive. If you have items that are not pre-order and you want them shipped immediately please order them separately to ensure that they are shipped immediately. If not we will ship those items with the first pre-order when it arrives.
Please note that the release date refers to the date that the manufacturer releases the fabrics to distributors according to pre-orders. If the fabric is a popular fabric it may take longer for the distribution of the fabric to our shop. We do everything we can to get you your fabric as soon as we can but sometimes delays do occur.
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